Sona 102 Privacy Policy — Your Data Is Safe with Us
Whether you're opening an account, placing a bet, or simply browsing sona 102 — protecting your personal information is our top priority at every step. In this policy, we clearly explain what data is collected, how it is used, and what rights you have.
What Information Do We Collect?
When you register with sona 102, we collect your name, mobile number, email address, and date of birth — all of which are essential for verifying your identity and managing your account. To secure BDT transactions for users in Bangladesh, payment-related information such as mobile banking numbers (bKash, Nagad, Rocket) is stored safely. Your device type, operating system, browser language and version, IP address, and screen resolution are recorded automatically to help us improve the platform's technical performance. We also store usage analytics data — including which games you spend time on, which betting categories you prefer, and how long you spend on each page. Session data is stored via cookies and equivalent technologies so you can return to the platform easily without logging in each time. Your support interaction history, complaints, and inquiries are also securely stored so we can serve you better in the future.
How Do We Actually Use Your Information?
The primary purpose of collecting your information is to provide you with a seamless and secure betting experience while keeping your account protected. Your payment details are used to process deposits and withdrawals quickly and smoothly — particularly important for coordinating with mobile banking gateways for BDT transactions. User behavior analysis helps sona 102 improve the platform's design, navigation, and betting options so you can find the most relevant content with ease. Device and IP data are analyzed to detect unusual account activity or fraud attempts, which is essential for keeping your funds safe. You may receive notifications via email or mobile number about new features, promotions, or important updates — though you can opt out at any time. Usage patterns are also monitored to uphold our Responsible Gaming policy, and support is provided whenever necessary.
How Securely Is Your Data Stored?
Sona 102 uses industry-standard encryption to protect your personal and financial data; every data packet sent to our servers is encrypted via SSL/TLS protocol. Passwords are never stored in plain text — only in hashed and salted format, meaning even our own staff cannot view your password. Access to user data is strictly controlled; only authorized personnel can view limited data for specific purposes, and every access is logged. An automated alert system activates in response to suspicious login attempts, unusual transactions, or simultaneous access from multiple devices. Data is not retained beyond the required period; information from inactive accounts is regularly reviewed and either deleted or anonymized. In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps.
When Is Information Shared with Third Parties?
Sona 102 never sells your personal information to third parties for commercial purposes — doing so goes against our core principles. That said, limited data may be shared with trusted partners as necessary to operate our services, such as payment processors, technology infrastructure providers, and fraud detection services. These partners may only use the data for the specific purpose it was shared, and they are contractually bound to uphold our privacy standards. We may be legally required to disclose information under a valid order from Bangladeshi legal authorities or a court directive, and we will comply with the law in such cases. Relevant information may also be shared with regulatory bodies to prevent money laundering, fraud, or other illegal activity. In the event of a business change such as a merger or acquisition involving a transfer of data, you will be notified in advance and informed of the new policy.
Your Rights — What Can You Do?
You have the full right to request access to any personal data held in your sona 102 account, and we are obligated to provide it within a reasonable timeframe. If any of your information is incorrect or outdated, contact our support team for a correction and we'll update it promptly. After closing your account, you may request deletion of your personal data; however, certain information may be retained for a specified period due to legal obligations or ongoing disputes. To stop marketing or promotional communications, use the unsubscribe link in any email or notify our support team — we'll action your request immediately upon receipt. You also have the right to object to the processing of your data, especially if you believe it is being used inappropriately. To exercise any of these rights, email us at support@sona102.click and we will respond within 30 business days.
Policy Updates & Contact
Sona 102 reserves the right to update this Privacy Policy as needed; the date of the latest revision will be noted at the top of the page after any changes are made. For significant updates, registered users will be notified in advance via email or through the platform so you can make informed decisions. Continued use of sona 102 after a revised policy is published will be taken as acceptance of the new terms. For any questions, concerns, or complaints regarding this Privacy Policy, contact us directly at support@sona102.click. Our dedicated privacy team is ready to respond to your message as promptly as possible on business days, Bangladesh time. This policy is governed by applicable data protection laws and regulations of Bangladesh, and any disputes between the parties will be settled in Bangladeshi courts.
Trust Us with Your Data — Enjoy Without Worry
Every transaction and piece of personal information on sona 102 is protected with the highest level of security. If you have further questions, visit our FAQ section or open an account today.